Privacy Policy

1. Information We Collect

We collect information necessary to provide our hosting services and improve your experience:

2. How We Use Information

Your information helps us deliver and improve our services:

• Service Delivery: To provide, maintain, and manage your hosting services
• Account Management: To create and manage your account, authenticate access
• Billing & Payments: To process payments, send invoices, and manage subscriptions
• Customer Support: To respond to inquiries, troubleshoot issues, and provide assistance
• Security & Monitoring: To protect against fraud, abuse, and security threats
• Platform Improvement: To analyze usage patterns and enhance our services
• Communications: To send service updates, security alerts, and important notifications
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

3. Sharing of Data

We may share your information only in the following circumstances:

• Payment Processors: With secure payment gateways to process transactions
• Service Partners: With trusted partners who help deliver our services (under strict confidentiality)
• Legal Requirements: When required by law, court orders, or government requests
• Business Transfers: In case of merger, acquisition, or sale of business assets
• Security Protection: To protect rights, property, or safety of RohitHost, users, or public
• With Consent: When you explicitly authorize us to share specific information

4. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

Cookie Control: You can disable cookies in your browser settings, but some services may not function properly without them.

5. Data Retention

We retain your data based on the following criteria:

• Active Accounts: For the duration of your service subscription
• Billing Records: For 7 years as required by tax and accounting regulations
• Support History: For 3 years to maintain service quality and reference
• Legal Compliance: As long as required by applicable laws and regulations
• Security Logs: For 1 year to maintain security and prevent abuse
• Marketing Data: Until you unsubscribe or request deletion

After retention periods expire, we securely delete or anonymize your data.

6. Security Measures

We implement comprehensive security measures to protect your data:

• Encryption: Data is encrypted in transit (SSL/TLS) and at rest
• Access Controls: Strict authentication and authorization protocols
• Regular Audits: Periodic security assessments and vulnerability testing
• Staff Training: Regular privacy and security training for all personnel
• Incident Response: Established procedures for handling security incidents
• Infrastructure Security: Secured data centers with physical and digital protection

7. Your Rights

You have the following rights regarding your personal data:

Exercising Your Rights: To exercise any of these rights, contact us using the information provided below. We will respond within 30 days of receiving a valid request.

8. International Data Transfers

RohitHost operates primarily in India. If we transfer data internationally, we ensure:

• Adequate protection measures are in place
• Compliance with applicable data protection laws
• Contractual safeguards with third parties
• User consent where required

9. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information immediately.

10. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will:

• Provide 30 days' notice of material changes
• Post updates on our website
• Send email notifications for significant changes
• Update the "Last Modified" date